Sompo Holdings, Inc.
Progress Report on Business Improvement Plan (Disclosure Update as of November 2025)
Sompo Holdings, Inc. and Sompo Japan Insurance Inc. reported to the Financial Services Agency the progress status of the business improvement plan under the business improvement order as of the end of November 2025, showing steady progress on 183 initiatives.
Key Figures
- Number of Fraudulent Claim Investigations: Over 4,300 cases
- Proceeds from Policy Share Sales: 214.4 billion yen
- Earnings Impact: Under review/Unknown/Minimal
- Originally Scheduled Announcement Date: 2024-01-25
- New Scheduled Announcement Date: End of November 2025
- Reason for Change: Progress report based on business improvement order
- Stakeholders: Sompo Holdings, Inc., Sompo Japan Insurance Inc., Mikio Okumura, Koji Ishikawa
AI要約
Overview of Announcement
Sompo Holdings, Inc. and Sompo Japan Insurance Inc. reported to the Financial Services Agency their progress on the business improvement plan as of the end of November 2025, pursuant to the business improvement orders dated January 25, 2024, regarding responses to fraudulent automobile insurance claims, December 26, 2023, regarding responses to premium adjustment acts, and March 24, 2025, concerning improper management of insurance contract information. The business improvement plan consists of a total of 183 initiatives, and steady progress is being made on these measures. The responsible executives are Group CEO and President Mikio Okumura and President Koji Ishikawa of Sompo Japan Insurance Inc.
Impact on the Company and Future Outlook
Currently, the financial impact is under review, and specific figures are unknown. Approximately 70% of the business improvement initiatives have entered the sustained effect phase, with continued concerted efforts by all directors and employees. The specialized investigation unit for fraudulent claims has conducted over 4,300 investigations in about eight months since its establishment, and the sale of policy shares is progressing. Going forward, the company will continue strengthening compliance systems, fostering a culture of compliance awareness, and enhancing agency management systems, aiming for trust restoration and transformation of corporate culture.
