Supplementary Materials for FY2026 Q2 Financial Results

Performance Overview

BELLSYSTEM24 Holdings, Inc. reported in its supplemental materials for FY2026 Q2 revenue of 73,160 million yen, gross profit of 13,580 million yen, operating income of 6,170 million yen, and interim profit attributable to owners of the parent of 4,280 million yen. Revenue was nearly flat year-over-year, while operating income and interim profit both increased. Cost management measures including consolidation of sites and reductions in selling, general and administrative expenses, together with improved equity-method investment income/loss, contributed to results. The company continues to advance growth strategies under the Medium-Term Management Plan 2028, including AI utilization and HOL implementation.

Outlook and Investor Impact

Against a backdrop of flat revenue, profitability is expected to improve through continued reductions in selling, general and administrative expenses and site consolidation. Under the Medium-Term Management Plan 2028, the company will deepen AI utilization centered on Smart Contact Centers (SC) and Smart Business Support (SB) and proceed with HOL implementation on a scale of approximately 500 people. Expansion of AI-BPO project commercialization and strengthening of the pipeline aim to expand business scale and improve profitability over the long term.