BELLSYSTEM24 Holdings, Inc.
Notice Regarding the Formulation of the Medium-Term Management Plan
Formulated the three-year Medium-Term Management Plan 2028, starting from the fiscal year ending February 2027. See attached documents for details.
Key Figures
- Revenue (Fiscal 2023): 148.7 billion yen
- Operating Income (Fiscal 2023): 11.5 billion yen (Operating Margin 7.7%)
- Net Income After Tax (Fiscal 2023): 7.6 billion yen (Net Income Attributable to Owners of Parent)
AI要約
Overview of Medium-Term Management Plan 2028
Belle Systems 24 Holdings Co., Ltd. has formulated the Medium-Term Management Plan 2028 spanning three fiscal years from the fiscal year ending February 2027 through 2029. The plan advocates 'Hybrid Intelligence for All,' focusing on the virtuous cycle between humans and AI, prioritizing expansion of data utilization, maximization of human value, and deepening partner capital. The plan aims for a compound annual growth rate of 2.3% in revenue centered on core business, 5.0% in operating income, and 4.1% in net income after tax.
Key Initiatives and Growth Strategy
Key initiatives include (1) knowledge-building and full utilization of dialogue data, (2) expansion of high value-added services unique to humans coupled with AI empowerment, and (3) scale expansion and enhanced expertise through deepening partner capital. These measures will advance CX sophistication and BPO expansion to create new value. The strategy responds to societal needs by aiming for productivity improvement and business evolution in the AI era.
