Palma Co., Ltd.
Trends of Business KPIs
Disclosed business KPIs for September. The BPO contracted balance shows a cumulative large number of contracted cases, Clarice registered units are progressing toward the target of 100,000 units, and call center contracted cases are progressing toward the target of 10,000 cases. Targets for growth of each indicator are set with a goal of the fiscal year ending September 2027.
Key Figures
- BPO service contracted cases (fiscal year ending September 2026): 144,967 cases
- Clarice registered units (target for fiscal year ending September 2027: 100,000 units): 82,281 units
- Call center contracted cases (target for fiscal year ending September 2026: 10,000 cases): 5,741 cases
AI要約
Status of Business KPIs
This document discloses progress focusing on three business KPIs: the contracted balance of delinquency-guarantee BPO services for the self-storage business, the number of Clarice registered units, and the number of contracted call center cases. For September, contracted cases total 144,967, Clarice registered units are 82,281 units, and call center contracted cases are 5,741. These indicate progress toward the targets for the fiscal year ending September 2027 and respective KPI targets. These are not an Earnings Report but are positioned as KPI information linked to the medium- to long-term business plan (Reform 2027).
Outlook and Impact for Investors
The target values for each indicator are: BPO contracted cases 200,000, Clarice registered units 100,000, and call center contracted cases 10,000. The progress as of September suggests steady growth toward these targets. However, the specific achievement rates cannot be determined from the numbers alone, so it will be necessary to continuously track key factors affecting progress (contract renewals, cancellation rates, pace of additional registrations, seasonal factors, etc.) in future IR updates.
Palma Co., Ltd.
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