Notice Regarding Personal Data Leakage and Service Suspension Due to Unauthorized Access to EDION EC Site

Chronology of the Incident and Current Response

In addition to the initial report published on November 6, 2026, new facts were confirmed in the second report, and services such as the EC site were urgently suspended from 22:00 on November 7, 2026. The second report confirmed tampering related to payments, expanding the possibility of data leakage. At this time, the affected information may include credit card information, EDION gift card information, and login IDs and passwords. To prevent further damage, we have requested enhanced monitoring in cooperation with our partner credit card companies. We are communicating the suspension status of the EC site and related apps and outlining future responses.

Future Actions and Customer Notices

We will sequentially notify affected customers to check for suspicious charges and to change their passwords. Measures to prevent fraudulent use of gift cards are currently not possible while the EC site is suspended. We are preparing reports to the police and the Personal Information Protection Commission and will provide additional reports as the scope of impact becomes clear. Regarding service operation status, the EC site remains suspended, while the app has resumed functions such as the digital membership card and coupons.