Yakult Honsha Co.,Ltd.
Notice of Personal Information Leakage Due to Unauthorized Access to Our Website
The company disclosed an overview of the damage and current responses after some customer information was leaked due to unauthorized access. Website functions have been suspended and investigations continue; consultations with the police and the Personal Information Protection Commission have been conducted. Additional information and countermeasures will be announced as needed.
Key Figures
- Number of records leaked: approx. 40,000 cases
- Affected information: name, gender, age group, address, phone number, email address, password, etc. (including encrypted items)
- Website function suspension date: 2026-10-26
AI要約
Facts and Response
On October 26, 2026, unauthorized access to the company's website was confirmed, and a portion of customer information was leaked externally. The company has suspended website functions to prevent further damage and is conducting a detailed investigation. The company made an initial report to the Personal Information Protection Commission and consulted with the police. The scope and contents of the affected individuals' information will be disclosed, and developments will be released as they occur.
Future Actions and Contacts
The company will promptly announce the scope of affected parties, countermeasures, and customer support as soon as new facts are determined. Inquiries should be directed to the Public Relations Department, where a support contact will be specified. The company will continue efforts to prevent further impact and recurrence.
Yakult Honsha Co.,Ltd.
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