Matsuya Foods Holdings Co., Ltd.
Apology and Notice Regarding Personal Information Leak in Matsuya Official App
Matsuya announced that a third-party unauthorized access to the management system of the Matsuya official app resulted in leakage of member information. The affected information includes member IDs and others, with a maximum number of 2,377,127 entries; credit card information is not retained. The cause is under investigation. The company is working to restore systems quickly and report to relevant authorities, and will contact affected customers sequentially and consider compensation for the service suspension period for app members.
Key Figures
- Number of leaked records (maximum): 3,000 cases
- Number of leaked records (confirmed to date): 2,000 cases
- Leaked records of mobile users: 2,377,127 cases
AI要約
Overview of the Incident
Unauthorized access by a third party occurred to the management system of the Matsuya official app, resulting in leakage of personal information such as member IDs, names, and addresses, as well as Matsuya points. Credit card information is not retained by the company. At present, the scope of impact is estimated to be around a maximum of 3,000 cases, with approximately 2,000 confirmed leaked cases. The cause is under investigation, and system restoration and reporting to relevant authorities are currently underway.
Future Measures and Impact on Shareholders and Customers
The company will work with related parties to expedite system restoration and take necessary actions such as reporting to the Personal Information Protection Commission. Affected customers will be contacted sequentially, and the company will consider compensation for app members for the period of service suspension. Detailed updates will be announced separately, and the company will issue warnings to be cautious of suspicious contacts such as fraud.
Matsuya Foods Holdings Co., Ltd.
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