Yellow Hat Ltd.
Apology and Notice Regarding the Possibility of Personal Information Leakage Due to Unauthorized Access at a Consolidated Subsidiary [Second Report]
It has been identified that unauthorized access to the members-only server of the consolidated subsidiary 2Rinkan may have resulted in the leakage of personal information for up to 3,455,754 individuals. Investigation and response efforts are ongoing.
Key Figures
- Number of potentially affected members: Up to 3,455,754 individuals
- Data categories involved: Name, address, telephone number, date of birth, gender, email address, membership number, app user ID, app password, point balance, vehicle information
- Possibility of credit card information leakage: None
AI要約
Investigation Status of Personal Information Leakage Due to Unauthorized Access
Regarding the unauthorized access incident targeting the members-only server of 2Rinkan Yellow Hat Ltd., an external investigation company is continuing its examination of data potentially compromised. Membership information for up to 3,455,754 individuals is involved, covering a wide range of information including names, addresses, telephone numbers, dates of birth, and email addresses. Since credit card information is stored on a different server, there is no possibility of leakage in this incident.
Customer Support and Future Response Policy
Affected customers will be contacted via telephone, app, email, SMS, and postal mail as soon as preparations are complete, with apologies and precautionary advice. A dedicated consultation desk has been established, and reports have been filed with the Personal Information Protection Commission as well as police damage reports submitted. Should any material impact on business performance be identified, prompt disclosure will be made.
Yellow Hat Ltd.
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