Progress Report on Business Improvement Plan

Overview of the Business Improvement Plan

Sompo Japan Insurance reports on the progress of its Business Improvement Plan formulated in 2024 as of the end of May 2026. The plan includes initiatives such as strengthening quality control, identifying risk warning signs, and encouraging behavioral changes among employees. It provides detailed explanations of the current status and specific activities, as well as the significance and future outlook of the plan.

Future Initiatives and Expected Effects

Sompo Japan Insurance aims to promote quality-focused systems and behavioral changes among employees in line with the progress of the plan, ensuring thorough risk warning sign detection and appropriate response. The goal is to enhance customer satisfaction, strengthen corporate trust, and maximize the effectiveness of ongoing initiatives, leading to continuous progress.