RIDE ON EXPRESS HOLDINGS Co., Ltd.
Notice Regarding System Failure at Our Consolidated Subsidiary (Second Report) and Apology and Notice Concerning Possible Personal Information Leakage Due to Cyberattack
Announced possible leakage of up to approximately 6,500,000 pieces of personal information. Registration information on the official website and app is affected; credit card information is not affected. Orders via the official website and app are currently suspended; orders through other channels remain available. The impact on future performance is under examination.
Key Figures
- Number of potentially leaked records: up to approx. 6,500,000 pieces
- Scope: Ginnosara, Kamatora, Sushijoto official websites and official apps
- Credit card information is not affected
AI要約
Overview of the Incident and Current Status
A third-party unauthorized access and system failure occurred on the official websites and official apps operated by our consolidated subsidiary, RIDE ON EXPRESS. At present, clear traces or the scope of personal information leakage have not been identified, but notifications and disclosures are being provided sequentially to customers who may be affected.
Business Impact and Response
Orders from the official website and apps are suspended. Telephone and in-store takeout, and delivery services (Demaekan, Uber Eats) remain available. An emergency response team is promoting restoration and recurrence prevention measures. Reports have been made to the Personal Information Protection Commission and the police. The impact on future financial performance is under examination; if a material impact is identified, it will be disclosed.
RIDE ON EXPRESS HOLDINGS Co., Ltd.
Company overview · Stock price · Financial data · All IR
