East Japan Railway Company
Specific Improvement Measures Following the Expert Committee Report on Enhancing and Strengthening Governance Across the Entire Group
Following the report from the Expert Committee established on July 1, 2025, the East Japan Railway Group has formulated and commenced implementation of specific improvement measures including the establishment of a code of conduct and the development of a compliance promotion system to strengthen governance.
Key Figures
- Date of Expert Committee Establishment: 2025-07-01
- Number of Committee Meetings: 9 in total
- Committee Composition: 6 members including lawyers, consultants, and senior executive officers
AI要約
Background of Governance Improvement and Establishment of the Committee
East Japan Railway Company established an expert committee composed of external specialists as of July 1, 2025, to restore management trust after a series of incidents undermining stakeholder confidence. The committee met nine times, with participation from experts in law, management, and auditing, to comprehensively assess the current governance structure of the entire group and identify challenges.
Specific Improvement Measures and Implementation Framework
Based on the committee’s report, the group has formulated multifaceted improvement initiatives aimed at strengthening governance across the entire group, including the establishment of the "JR East Group Code of Conduct," creation of psychologically safe workplaces, elimination of harassment, enhancement of compliance promotion systems, improving the reliability of consultation services, reviewing governance tools, and revitalizing internal and external communications. The Executive Officer in charge of General Affairs and Legal Strategy has been designated as the Compliance Executive Officer, and a promotion department has also been established. These initiatives will be continuously monitored and reported to management.
