FY2026 February Period (Fiscal Year 2025) Q3 Financial Supplementary Materials

Performance Overview

In Q3 of the FY2026 February period, revenue was JPY 109.46 billion (YoY +JPY 1.52 billion, +1.4%). Operating income amounted to JPY 9.44 billion (YoY +JPY 2.07 billion, +28.1%), and net income attributable to owners of the parent totaled JPY 6.12 billion (YoY +JPY 1.44 billion, +30.7%), showing significant growth. The gross profit margin improved to 18.5%, while selling, general and administrative expenses decreased by JPY 400 million YoY. The increase in operating income was driven by the effects of profitability improvement measures and gains on business transfers.

Segment and Business Trends

Revenue in the CRM business was JPY 109.22 billion (YoY +1.5%). The Smart Contact Center operations grew by JPY 1.03 billion (1.1%) YoY, supported by public sector projects and telecommunications carriers. The Smart Business Support operations also increased by JPY 570 million (3.8%) due to growth in HR and accounting operations at subsidiary Horizon One. By client industry, transportation and telecommunications, financial and insurance sectors, and others (new power and real estate related) increased, while wholesale/retail and manufacturing sectors remained flat or showed a declining trend.

Financial Position and Shareholder Returns

As of end-November 2025, total assets stood at JPY 171.69 billion, and current liabilities decreased to JPY 47.77 billion. The shareholders’ equity ratio rose to 42.2%, with net interest-bearing debt decreasing to JPY 41.36 billion YoY. The basic policy targets a consolidated payout ratio of 50%, and the dividend forecast for FY2025 remains unchanged at JPY 60 per share.