Treasure Factory Co.,LTD.
Notice Regarding Personal Information Leakage Due to Unauthorized Access at Our Consolidated Subsidiary
Personal information of customers was leaked due to unauthorized access at a consolidated subsidiary operating an e-commerce site. A dedicated contact window has been established, and the facts will be disclosed based on the results of additional investigations. Guidance and response to inquiries to affected customers will be advanced.
Key Figures
- Unknown: numeric range of impact from personal information leakage due to unauthorized access
- Unknown: specific operation period for the dedicated window hours/days
- Unknown: expected completion date of additional investigations
AI要約
Background and incident occurrence
Regarding the unauthorized access leading to personal information leakage by the consolidated subsidiary reported on August 28, 2026, we have opened a dedicated inquiry window as a follow-up. We will sequentially inform affected customers.
Results of additional investigation and response
As a result of additional investigations by the e-commerce platform operator, it was confirmed that a customer information file exported in bulk due to unauthorized access had been downloaded by a third party. No other unauthorized operations have been confirmed. We will continue with the planned investigation and countermeasures.
Treasure Factory Co.,LTD.
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