Xebio Holdings Co., Ltd.
Notice Regarding Possible Personal Data Exposure at Consolidated Subsidiary Due to Unauthorized Access of a Third-Party Operated EC Platform
Unauthorized access via the EC platform Commerble may have allowed customer information of consolidated subsidiary GALLERY·2 to be displayed. Potentially exposed information includes purchaser information, address information, and email sending history; credit card numbers and login passwords are not included. The EC site has been suspended, and investigation and recurrence-prevention measures are underway. Impact on consolidated results is expected to be minor, but additional disclosures may be made depending on future developments.
Key Figures
- Number of potentially exposed personal data items: purchaser information up to approx. 128,000 cases, address information up to approx. 122,000 cases, email sending history up to approx. 158,000 cases
- EC site suspension date: 2026-10-18
- Resumption policy: Considering phased resumption; strengthening measures based on investigation by external organizations
AI要約
Overview of the Incident and Current Status
Unauthorized access by a third party was identified, and it was determined that part of the customer data of our consolidated subsidiary GALLERY·2 may have been displayed. There are indications of leaked authentication credentials on the EC platform Commerble and possible tampering with the management environment. The EC site was suspended on October 18. We are currently investigating the cause and scope, obtaining assessments from external specialists, and planning to implement countermeasures.
Scope of Impact and Recurrence Prevention
Information that may have been exposed includes purchaser information, address information, and email sending history; credit card numbers and login passwords are not included. At this time, no unauthorized use or financial damage has been confirmed. The Group will review and strengthen measures to prevent recurrence and will consider phased resumption after confirming safety.
Xebio Holdings Co., Ltd.
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