Capcom Co., Ltd.
Notice of CAPCOM ID Customer Information Leak Due to Unauthorized Access
Unauthorized access to CAPCOM ID confirmed. Approximately 11,774,247 email addresses and related information were leaked globally, and passwords were illicitly changed for some accounts. Card information is not affected. Emergency measures have been implemented and investigation is ongoing. Plans to strengthen recurrence prevention measures going forward.
Key Figures
- Number of affected records (email addresses, etc.): 11,774,247 records
- Number of leaked items (date of birth, gender, country/region, nickname): 43 records
- Number of unauthorized CAPCOM ID login password changes: 196 records
AI要約
Overview of Unauthorized Access and Impact
Unauthorized access to CAPCOM ID was confirmed, resulting in a global leak of approximately 11,774,247 email addresses and related information. Leaks of date of birth, gender, country, and nickname total 43 records, and unauthorized changes to CAPCOM ID login passwords number 196 records. Credit card information was not affected. Emergency countermeasures have been implemented, and notifications to affected customers have begun sequentially.
Response and Future Policy
We will investigate the cause of the incident and implement recurrence prevention measures while strengthening the information security framework. Emergency measures have been completed, and services using CAPCOM ID remain available. Investigations will continue, and any new findings will be promptly disclosed.
Capcom Co., Ltd.
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