{"id":143890,"date":"2026-11-06T20:35:33","date_gmt":"2026-11-06T11:35:33","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/4015-20261106-02_wp_disclosure_update\/"},"modified":"2026-11-06T20:35:33","modified_gmt":"2026-11-06T11:35:33","slug":"4015-20261106-02_wp_disclosure_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/","title":{"rendered":"Information Leakage and Service Suspension Due to Unauthorized Access to &#8220;ARARA Message&#8221; Provided by Our Consolidated Subsidiary (Third Report)"},"content":{"rendered":"<p>A new unauthorized access to ARARA Message operated by consolidated subsidiary ARARA Co., Ltd. confirmed that only email addresses were taken from Environment B, approximately 3,249,492 email addresses. After deduplication, the total number of records taken is approximately 81,320,000 (regional total: approximately 81,040,000). The service remains suspended and the restart date is undecided. The company reports that credit card information was not leaked. The impact on financial results is currently being examined. The company will continue reporting to public authorities and responding to customers.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"4015","jir_company_name":"Paycloud Holdings Inc.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-11-06","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/11\/4015-20261106-02.pdf","jir_short_summary":"A new unauthorized access to ARARA Message operated by consolidated subsidiary ARARA Co., Ltd. confirmed that only email addresses were taken from Environment B, approximately 3,249,492 email addresses. After deduplication, the total number of records taken is approximately 81,320,000 (regional total: approximately 81,040,000). The service remains suspended and the restart date is undecided. The company reports that credit card information was not leaked. The impact on financial results is currently being examined. The company will continue reporting to public authorities and responding to customers.","jir_summary":"### Latest Status of the Incident and Impact\nAs a result of additional investigations into the security of ARARA Message, provided by consolidated subsidiary ARARA Co., Ltd., it was confirmed that only email addresses were taken from Environment B and transferred externally. The target comprises approximately 3,249,492 email addresses, and the total number of records taken after removing duplicates across categories is approximately 81,320,000. The service remains suspended and the restart date is undecided. The company reports that credit card information was not leaked. Reporting to public authorities is ongoing, and the direct impact on financial results is currently being examined.\n\n### Future Actions and Information Disclosure\nThe company will continue strengthening its information security framework in collaboration with external experts and will notify and appropriately respond to relevant parties. Contracted companies will be contacted individually, and end users are advised to be cautious of communications that may impersonate suspicious emails. As the impact on Fiscal Year 2027 is currently unknown, the company intends to make necessary disclosures promptly.","jir_financial_highlights":"Number of records leaked (Environment B): 3,249,492 records (Newly disclosed)\nTotal records taken (after deduplication across categories): approx. 81,329,467 records (Increase from Second Report)\nService suspension period: Suspended (Ongoing)\nImpact on Fiscal Year 2027: TBD (Under review)","jir_category":"","jir_hashtags":"#PaycloudHoldings, #DisclosureUpdate, #InformationLeak, #SecurityResponse","jir_key_figures":"Number of records taken (Environment B): 3,249,492 records\nTotal records taken (after removing duplicates across categories): 81,329,467 records\nSuspension period: Continuing from October 31, 2026","jir_meta_title":"Paycloud Holdings Inc. - Additional Report on Unauthorized Access to ARARA Message | November 6, 2026","jir_meta_description":"Latest investigation results on ARARA Message operated by consolidated subsidiary ARARA Co., Ltd.: approximately 3,249,492 email addresses taken from Environment B, total approx. 81,320,000 records. Service suspended; restart date undecided. Reporting to authorities and customer response ongoing.","jir_og_title":"Paycloud Holdings Inc. - Additional Report on Unauthorized Access to ARARA Message","jir_og_description":"Latest update on the unauthorized access to ARARA Message: 3,249,492 email addresses leaked from Environment B; service remains suspended. Reporting to authorities and impact assessment underway.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":122829,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-143890","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Information Leakage and Service Suspension Due to Unauthorized Access to &quot;ARARA Message&quot; Provided by Our Consolidated Subsidiary (Third Report) - Japan IR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/\",\"url\":\"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/\",\"name\":\"Information Leakage and Service Suspension Due to Unauthorized Access to \\\"ARARA Message\\\" Provided by Our Consolidated Subsidiary (Third Report) - Japan IR\",\"isPartOf\":{\"@id\":\"https:\/\/japanir.jp\/en\/#website\"},\"datePublished\":\"2026-11-06T11:35:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-4015\/ir\/4015-20261106-02_wp_disclosure_update\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/japanir.jp\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Information Leakage and Service Suspension Due to Unauthorized Access to &#8220;ARARA Message&#8221; 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