The company disclosed a personal information leakage caused by unauthorized access at a consolidated subsidiary. The web version donation acceptance will resume from November 6 at 12:00. Investigations and recurrence-prevention measures will continue. The impact on the fiscal year ending March 2027 is under review; additional disclosures are planned.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"3962","jir_company_name":"CHANGE Holdings,Inc.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-11-05","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/11\/3962-20261105-01.pdf","jir_short_summary":"The company disclosed a personal information leakage caused by unauthorized access at a consolidated subsidiary. The web version donation acceptance will resume from November 6 at 12:00. Investigations and recurrence-prevention measures will continue. The impact on the fiscal year ending March 2027 is under review; additional disclosures are planned.","jir_summary":"### Incident and Response Policy\nFollowing unauthorized access to consolidated subsidiary TrustBank that resulted in leakage of personal information, the company resumed donation acceptance on the web version of \"Furusato Choice\". Donation management system operations and donation application\/payment linkages on partner sites have been resumed, and the app version will be resumed after preparations are complete. The scope of impact and recurrence prevention measures will be continuously investigated in cooperation with external experts, and CHANGE Holdings,Inc. will work with TrustBank to implement appropriate responses.\n\n### Outlook and Information Disclosure\nThe impact of this matter on consolidated results for the fiscal year ending March 2027 is currently being examined. New facts will be disclosed promptly as they are confirmed. Individual notifications to donors will continue, and enhancements to recurrence prevention measures and strengthened system monitoring will be continued.","jir_financial_highlights":"Impact Outlook: Unknown (Unknown)\nNumber of Affected Services \/ Cases: 4,454,097 cases (Unknown)\nLeaked Personal Information Items: Full name, email address, postal address, phone number, hashed password, estimated donation deduction amount, etc. (Unknown)","jir_category":"","jir_hashtags":"#CHANGEHoldingsInc, #NoChangeToDisclosure, #PersonalInformationLeak","jir_key_figures":"Number of cases: 4,454,097 cases\nAffected information items: Full name, email address, postal address, phone number, hashed password, estimated donation deduction amount\nExcluded information: Specific monetary impact unknown, impact on fiscal year ending March 2027 under review","jir_meta_title":"CHANGE Holdings,Inc. Notice of Personal Information Leakage Due to Unauthorized Access (5th Report) | November 2026","jir_meta_description":"Notice regarding personal information leakage caused by unauthorized access at TrustBank, a consolidated subsidiary of CHANGE Holdings,Inc. Web donation acceptance has resumed. Investigations and recurrence-prevention measures will continue; impact is under review and additional disclosures are planned.","jir_og_title":"CHANGE Holdings,Inc. Notice of Unauthorized Access and Data Leakage","jir_og_description":"In response to a personal information leakage at a consolidated subsidiary, web donation acceptance has been resumed. Ongoing actions and impact assessment continue. Additional information will be disclosed promptly if available.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":16936,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-141567","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"\n