{"id":135670,"date":"2026-10-28T16:56:17","date_gmt":"2026-10-28T07:56:17","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/3962-20261028-01_wp_disclosure_update\/"},"modified":"2026-10-28T16:56:17","modified_gmt":"2026-10-28T07:56:17","slug":"3962-20261028-01_wp_disclosure_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261028-01_wp_disclosure_update\/","title":{"rendered":"Notice Regarding External Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary (4th Report)"},"content":{"rendered":"<p>Regarding the leakage of personal information due to unauthorized access at consolidated subsidiary Trust Bank, safety measures were verified and operations of services related to &#8220;Furusato Choice&#8221; were resumed from October 28. The number of leaked records is 4,454,097, and individual notifications have begun for details of the affected information (some include credit card information). Future impact is undetermined and effects on the fiscal year ending March 2027 earnings are being examined.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"3962","jir_company_name":"CHANGE Holdings,Inc.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-10-28","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/10\/3962-20261028-01.pdf","jir_short_summary":"Regarding the leakage of personal information due to unauthorized access at consolidated subsidiary Trust Bank, safety measures were verified and operations of services related to \"Furusato Choice\" were resumed from October 28. The number of leaked records is 4,454,097, and individual notifications have begun for details of the affected information (some include credit card information). Future impact is undetermined and effects on the fiscal year ending March 2027 earnings are being examined.","jir_summary":"### Key Points\nUnauthorized access to services operated by consolidated subsidiary Trust Bank may have resulted in leakage of 4,454,097 personal information records. Security measures and resumption verification were conducted, and partner site-linked operations were resumed from October 28. Donation acceptance will be gradually resumed, and some information has not been confirmed as leaked at this time.\n\n### Future Response and Impact\nWe will continue efforts to prevent recurrence and restore trust. New facts will be disclosed as soon as they are identified. The impact on consolidated results for the fiscal year ending March 2027 is currently under review; if disclosure is required, we will notify promptly.","jir_financial_highlights":"Affected service records: 4,454,097 records (Unknown)\nTypes of personal information affected: Name, email address, postal address, telephone number, hashed password, estimated donation deduction amount (Unknown)\nFuture earnings impact: Undetermined, under review (Unknown)","jir_category":"","jir_hashtags":"#CHANGEHoldings, #PersonalInformationLeak, #DisclosureUpdate","jir_key_figures":"4,454,097 records: Number of affected records\nName, email address, postal address, telephone number, hashed password, estimated donation deduction amount: Types of leaked information\nImpact on fiscal year ending March 2027 earnings: Under review (Unknown)","jir_meta_title":"CHANGE Holdings,Inc. - Notice on Personal Information Leakage at Consolidated Subsidiary | October 2026","jir_meta_description":"Report on unauthorized access at consolidated subsidiary Trust Bank causing personal information leakage: details of leaked records, scope of impact, security measures, resumption status, and assessment of potential effects on earnings.","jir_og_title":"CHANGE Holdings,Inc. - Notice of Personal Information Leakage | October 2026","jir_og_description":"Investor notice on unauthorized access at a consolidated subsidiary causing personal information leakage and resumption status. Summarizes number of leaked records, affected information, and planned responses.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":16936,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-135670","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Notice Regarding External Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary (4th Report) - Japan IR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261028-01_wp_disclosure_update\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261028-01_wp_disclosure_update\/\",\"url\":\"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261028-01_wp_disclosure_update\/\",\"name\":\"Notice Regarding External Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary (4th Report) - 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