Presents a growth strategy centered on online assist BPaaS. Aiming to improve productivity through renewal to the CASTER NEO series and transition to a hybrid AI\u00d7human BPaaS. 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Aiming to improve productivity through renewal to the CASTER NEO series and transition to a hybrid AI\u00d7human BPaaS. The medium-term plan focuses on expanding AI usage and developing the micro-lot market, and growth is expected to continue beyond fiscal 2027.","jir_summary":"### Key Points of Growth Strategy\nThe core of the medium-term plan is promoting a hybrid AI\u00d7professional human BPaaS through the renewal to the CASTER NEO series. By combining AI front-end and AI coordinators, the company aims to provide 24\/365 reception and progress management, increase the number of clients handled per person, and improve gross margin. The plan seeks to stabilize profitability through expanding the micro-lot market, strengthening AI utilization in the e-commerce domain, selling AI training externally, and enhancing group-wide collaboration.\n\n### Outlook and Risks\nCentering on an AI\u00d7human hybrid model, the company will respond to BPaaS market growth and changes in the market environment. The importance of advancing AI automation for non-standardized tasks, improving legacy system integration, and organizing data is emphasized. Execution of the growth strategy will depend on agile advertising investment and expanded collaboration with external partners.","jir_financial_highlights":"Net Sales: 4,468 million yen (YoY % Unknown)\nOperating Income: 50 million yen (YoY % Unknown)","jir_category":"","jir_hashtags":"#Caster, #BusinessPlan, #AI_BPaaS, #NEOSeries, #MidTermManagementPlan","jir_key_figures":"Net sales amount is unclear from the overall text (4,468 million yen may relate to segment context)\nOperating income is 50 million yen (fiscal 26.8 results)\nNumber of active client companies: 939 people (FY2026\/8)","jir_meta_title":"Caster \u2014 Business Plan and Growth Potential | October 27, 2026","jir_meta_description":"Disclosure on Caster's business plan and growth potential. Explains key points of the medium-term plan focused on promoting the CASTER NEO series, hybrid AI\u00d7human BPaaS transformation, and expansion into the micro-lot market.","jir_og_title":"Caster's Business Plan and Growth Potential | October 27, 2026","jir_og_description":"Explains the hybrid AI\u00d7human BPaaS strategy centered on the CASTER NEO series and the key points of the medium-term plan. Also considers expansion into the micro-lot market and external sales of AI training.","jir_og_image_url":"\/assets\/og\/company-business_update.jpg","jir_chart_data_collection":"[]","ir_related_company":61315,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"business_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-134991","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"\n