{"id":134134,"date":"2026-10-26T14:02:19","date_gmt":"2026-10-26T05:02:19","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/3962-20261026-01_wp_disclosure_update\/"},"modified":"2026-10-26T14:02:19","modified_gmt":"2026-10-26T05:02:19","slug":"3962-20261026-01_wp_disclosure_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261026-01_wp_disclosure_update\/","title":{"rendered":"Notice Regarding External Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary (Third Report)"},"content":{"rendered":"<p>An unauthorized access incident at consolidated subsidiary Trust Bank resulted in the leakage of 4,454,097 pieces of personal information. The donation management system has been resumed, but full recovery timing is TBD. Continued investigation of recurrence prevention measures and scope of impact. The effect on the fiscal year ending March 2027 earnings is under review.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"3962","jir_company_name":"CHANGE Holdings,Inc.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-10-26","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/10\/3962-20261026-01.pdf","jir_short_summary":"An unauthorized access incident at consolidated subsidiary Trust Bank resulted in the leakage of 4,454,097 pieces of personal information. The donation management system has been resumed, but full recovery timing is TBD. Continued investigation of recurrence prevention measures and scope of impact. The effect on the fiscal year ending March 2027 earnings is under review.","jir_summary":"### Current Status of the Incident and Response\nWith cooperation from external experts, the donation management system operated by consolidated subsidiary Trust Bank was partially inspected and security measures were confirmed before resuming operation. This operational resumption is a first step toward full service restoration, and phased reports will be provided regarding overall resumption. We will continue to investigate and disclose details concerning the facts of the unauthorized access, the scope of impact, and recurrence prevention measures.\n\n### Outlook and Impact\nThe impact of this matter on consolidated results for the fiscal year ending March 2027 is currently being examined. We will promptly disclose any newly identified facts. Individual notifications to affected persons regarding the leaked personal information are ongoing.","jir_financial_highlights":"Affected service: Furusato Choice and related services (Unknown)\nNumber of records leaked externally: 4,454,097 pieces (Unknown)\nNumber of additional individuals whose information leaked: 5 people (Unknown)","jir_category":"","jir_hashtags":"#CHANGEHoldings, #InformationSecurity, #Disclosure, #PersonalDataLeak","jir_key_figures":"Number of leaked records: 4,454,097 pieces\nAdditional leaked personal information: 5 people\nResumption timing: Partial service operations resumed today (timing of full recovery TBD)","jir_meta_title":"CHANGE Holdings,Inc. \u2014 Notice of Personal Data Leakage Due to Unauthorized Access (Third Report) | October 2026","jir_meta_description":"An unauthorized access at a consolidated subsidiary resulted in the leakage of 4,454,097 pieces of personal information. The donation management system has been restarted, but full recovery timing is TBD. Investigation into recurrence prevention and scope of impact is ongoing. This document explains disclosure policy and outlook.","jir_og_title":"CHANGE Holdings,Inc.: Notice of Personal Data Leakage (Third Report)","jir_og_description":"Report on the resumption status and future response regarding personal data leakage caused by unauthorized access at a consolidated subsidiary. We are investigating the scope of impact and implementing recurrence prevention measures.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":16936,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-134134","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Notice Regarding External Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary (Third Report) - Japan IR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261026-01_wp_disclosure_update\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261026-01_wp_disclosure_update\/\",\"url\":\"https:\/\/japanir.jp\/en\/company\/company-3962\/ir\/3962-20261026-01_wp_disclosure_update\/\",\"name\":\"Notice Regarding External Leakage of Personal Information Due to Unauthorized Access at Our Consolidated Subsidiary (Third Report) - 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