{"id":134027,"date":"2026-10-23T17:04:38","date_gmt":"2026-10-23T08:04:38","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/9697-20261023-01_wp_disclosure_update\/"},"modified":"2026-10-23T17:04:38","modified_gmt":"2026-10-23T08:04:38","slug":"9697-20261023-01_wp_disclosure_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/","title":{"rendered":"Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report)"},"content":{"rendered":"<p>Password changes were confirmed for 196 CAPCOM ID accounts due to unauthorized access. Personal information was leaked in 19 cases; credit card information was not affected. Monitoring and recurrence prevention measures will continue, and affected customers will be contacted individually.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"9697","jir_company_name":"Capcom Co., Ltd.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-10-23","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/10\/9697-20261023-01.pdf","jir_short_summary":"Password changes were confirmed for 196 CAPCOM ID accounts due to unauthorized access. Personal information was leaked in 19 cases; credit card information was not affected. Monitoring and recurrence prevention measures will continue, and affected customers will be contacted individually.","jir_summary":"### Overview and Scope of the Incident\nAs the second report following the apology and notice published on October 22, 2026 regarding unauthorized access and customer information leakage, we report that some CAPCOM ID member information was exposed externally. Passwords were illicitly changed for 196 accounts, and among those, personal information was confirmed to have been leaked via My Page for 19 accounts. Credit card information was not subject to leakage.\n\n### Future Measures and Customer Support\nAlthough the investigation into the scope of impact has been completed, monitoring of CAPCOM ID and related services will continue. We will steadily implement recurrence prevention measures and strengthen our information security framework. Affected customers will be contacted individually in sequence.","jir_financial_highlights":"Number of accounts affected by unauthorized access: 196 accounts (Unknown)\nNumber of cases of leaked information: 19 cases (Unknown)","jir_category":"","jir_hashtags":"#CAPCOM, #InformationSecurity, #UnauthorizedAccess, #CAPCOM_ID","jir_key_figures":"Number of accounts targeted by unauthorized access: 196 accounts (of which 19 cases involved information leakage)\nLeaked information: Full name, name (kana), telephone number, postal code, address, gender, date of birth, purchase history, inquiry history, member address book\nPeriod \/ Date: Published as the second report; progress of contact: customers will be notified going forward","jir_meta_title":"Capcom Co., Ltd. \u2014 Second Report on Customer Information Leakage due to Unauthorized Access | October 2026","jir_meta_description":"Capcom Co., Ltd. provides additional information regarding unauthorized access to CAPCOM ID. 19 cases of personal information leakage and 196 affected accounts confirmed; credit card information was not impacted. Continued monitoring and recurrence prevention measures in place.","jir_og_title":"Capcom Co., Ltd. Announces Second Report on Unauthorized Access | October 2026","jir_og_description":"19 cases of personal information leakage confirmed in connection with unauthorized access to CAPCOM ID. Credit card information not affected. Ongoing measures to prevent recurrence and strengthen monitoring.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":6916,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-134027","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report) - Japan IR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/\",\"url\":\"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/\",\"name\":\"Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report) - Japan IR\",\"isPartOf\":{\"@id\":\"https:\/\/japanir.jp\/en\/#website\"},\"datePublished\":\"2026-10-23T08:04:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/japanir.jp\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/japanir.jp\/en\/#website\",\"url\":\"https:\/\/japanir.jp\/en\/\",\"name\":\"Japan IR\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/japanir.jp\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report) - Japan IR","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/","url":"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/","name":"Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report) - Japan IR","isPartOf":{"@id":"https:\/\/japanir.jp\/en\/#website"},"datePublished":"2026-10-23T08:04:38+00:00","breadcrumb":{"@id":"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/japanir.jp\/en\/company\/company-9697\/ir\/9697-20261023-01_wp_disclosure_update\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/japanir.jp\/en\/"},{"@type":"ListItem","position":2,"name":"Apology and Notice Regarding Customer Information Leakage due to Unauthorized Access (Second Report)"}]},{"@type":"WebSite","@id":"https:\/\/japanir.jp\/en\/#website","url":"https:\/\/japanir.jp\/en\/","name":"Japan IR","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/japanir.jp\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"related_company_data":{"id":"6916","title":"Capcom Co. 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