{"id":133830,"date":"2026-10-23T16:00:09","date_gmt":"2026-10-23T07:00:09","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/3093-20261023-01_wp_disclosure_update\/"},"modified":"2026-10-23T16:00:09","modified_gmt":"2026-10-23T07:00:09","slug":"3093-20261023-01_wp_disclosure_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-3093\/ir\/3093-20261023-01_wp_disclosure_update\/","title":{"rendered":"October 23, 2026 Notice Regarding Customer Information Leakage"},"content":{"rendered":"<p>It was discovered that unauthorized third-party access may have obtained customer information including 746,277 email addresses. Investigation is ongoing; information of business partners, employees and others may also be affected. The scope and impact on business results are undetermined, and measures to prevent recurrence and reports to relevant agencies are being advanced.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"3093","jir_company_name":"Treasure Factory Co.,LTD.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-10-23","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/10\/3093-20261023-01.pdf","jir_short_summary":"It was discovered that unauthorized third-party access may have obtained customer information including 746,277 email addresses. Investigation is ongoing; information of business partners, employees and others may also be affected. The scope and impact on business results are undetermined, and measures to prevent recurrence and reports to relevant agencies are being advanced.","jir_summary":"### Overview of the Incident and Current Status\nOn October 20, 2026, unauthorized access to the case management system was confirmed. External access was suspended at 10:30 on the same day, and the application form reception was suspended at 11:05. Affected data include customer information, information on business partners and employees, and device information; payment information such as credit card numbers is not included. The scale of the incident is disclosed to the extent currently known, and cause investigation and recurrence prevention measures are underway. The group is strengthening security across the organization and proceeding with reports to relevant agencies and establishment of contact points. The impact on business results is being examined, and if a material impact is confirmed, it will be disclosed promptly.\n\n### Future Response and Impact\nThe restart is scheduled after completing system and application form security measures by around October 28, 2026. The group has strengthened two-factor authentication, account and access rights management, and monitoring systems, and is reviewing vulnerability management, diagnostics, and defenses for public systems. Reports and consultations with the Personal Information Protection Commission and the police are being progressed, and affected customers will be notified individually. The impact on business results is undetermined; additional disclosures will be made if impacts are identified.","jir_financial_highlights":"Scope\/Affected Information: 746,277 cases (email addresses, of which 11 cases include name and address) (Unknown)","jir_category":"","jir_hashtags":"#CorporateInformationSecurity, #PersonalInformationProtection, #DisclosureUpdate","jir_key_figures":"746,277 cases: Customer information (email addresses)\n11 cases: Including name and address\nBusiness partner\/employee information: 750 cases","jir_meta_title":"Treasure Factory Co.,LTD. Notice Regarding Customer Information Leakage | October 2026","jir_meta_description":"Published October 23, 2026. Unauthorized access to the case management system may have resulted in acquisition of customer information including 746,277 email addresses. Details on the scope, recurrence prevention measures, and future responses are provided.","jir_og_title":"Treasure Factory Co.,LTD. Notice Regarding Customer Information Leakage | October 2026","jir_og_description":"A potential unauthorized acquisition of some customer information due to third-party access has been disclosed. The scope is under investigation. 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