Unauthorized access occurred to the CROS e-commerce support service of consolidated subsidiary AP Taiwan, resulting in leakage of customer information for Taiwan, Hong Kong, Macao, and Singapore. Some data including credit card-related information were leaked, with the intrusion originating via a specific BI tool. No impact on other business partners has been confirmed to date. Remediation and recurrence-prevention measures have been implemented, and the impact on business performance is expected to be minor.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"4813","jir_company_name":"Access Co., Ltd.","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-10-15","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/10\/4813-20261015-01.pdf","jir_short_summary":"Unauthorized access occurred to the CROS e-commerce support service of consolidated subsidiary AP Taiwan, resulting in leakage of customer information for Taiwan, Hong Kong, Macao, and Singapore. Some data including credit card-related information were leaked, with the intrusion originating via a specific BI tool. No impact on other business partners has been confirmed to date. Remediation and recurrence-prevention measures have been implemented, and the impact on business performance is expected to be minor.","jir_summary":"### Overview and Cause\nUnauthorized access to AP Taiwan's CROS service was confirmed. It was determined that intruders accessed data starting from a specific BI tool, resulting in acquisition and external leakage of personal information. The leaked data concerns customers in Taiwan, Hong Kong, Macao, and Singapore and includes some credit card information. No impacts on other business partners have been confirmed to date. Measures implemented include strengthening the BI tool's security and updating key payment information.\n\n### Response and Future Measures\nThe compromised server was isolated and emergency-shutdown procedures were performed; email-sending authentication credentials were invalidated and updated; CROS service was temporarily suspended and database passwords were changed; credit card information was masked; and payment service private keys were updated. To prevent recurrence, security enhancements for the BI tool, code changes to avoid retaining incomplete payment credit card information, and verification by security specialists from headquarters are planned.","jir_financial_highlights":"Number of leaked items \/ Data categories: Customer ID related: 155,280 shares, Order ID: 231,998 shares, names, phone numbers, addresses, email addresses, etc. (Unknown)\nNumber of leaked credit card-related records: Total occurrences 1,671 cases, Accounts affected 1,305 people (Unknown)\nNumber of fraudulent emails sent: 11,441 cases (Unknown)","jir_category":"","jir_hashtags":"#ACCESSAPTaiwan, #PersonalDataLeak, #DisclosureUpdate","jir_key_figures":"Leaked targets: ID-related 155,280 shares, Order ID 231,998 shares\nCredit card-related 1,671 cases (Accounts 1,305 people)\nFraudulent emails sent 11,441 cases","jir_meta_title":"Access Co., Ltd. - Notice of Unauthorized Access and Personal Data Leakage at a Consolidated Subsidiary | October 2026","jir_meta_description":"Summary of the unauthorized access and personal data leakage incident at consolidated subsidiary AP Taiwan's CROS service, including leaked data overview, response status, and recurrence-prevention measures. The scope of impact is currently limited and the effect on financial results is expected to be minor.","jir_og_title":"Notice of Unauthorized Access and Personal Data Leakage at a Consolidated Subsidiary","jir_og_description":"Unauthorized access occurred to AP Taiwan's CROS service. Details of leaked data, response measures, and recurrence prevention are provided. Future impact is expected to be limited, and coordinated response efforts are ongoing.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":57655,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-131843","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"\n