{"id":128721,"date":"2026-10-09T12:06:07","date_gmt":"2026-10-09T03:06:07","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/6030-20261009-01_wp_disclosure_update\/"},"modified":"2026-10-09T12:06:07","modified_gmt":"2026-10-09T03:06:07","slug":"6030-20261009-01_wp_disclosure_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-6030\/ir\/6030-20261009-01_wp_disclosure_update\/","title":{"rendered":"Apology and Notice Regarding Customer Information Leakage Due to Unauthorized Access"},"content":{"rendered":"<p>Due to unauthorized access to skyticket, approximately 14,640,000 pieces of personal information may have been leaked. Passport numbers were not leaked, and storage of payment information has been stopped. Future responses and measures to prevent recurrence are declared. The impact on business results is currently being examined.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"price_fetched_at":"","company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"6030","jir_company_name":"Adventure, Inc.","jir_importance":"\u2605\u2605\u2605\u2605\u2606","jir_publication_date":"2026-10-09","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/10\/6030-20261009-01.pdf","jir_short_summary":"Due to unauthorized access to skyticket, approximately 14,640,000 pieces of personal information may have been leaked. Passport numbers were not leaked, and storage of payment information has been stopped. Future responses and measures to prevent recurrence are declared. The impact on business results is currently being examined.","jir_summary":"### Overview of the Incident and Response\nThis incident involved three instances of unauthorized access that resulted in or posed the risk of personal information being leaked. The affected data include approximately 14,640,000 records (of which approximately 4,130,000 include member passwords), 17,780 records, and about 12,000 reservation records. It has been confirmed that credit card numbers and passport images were not stored or leaked. In addition, payments using stored credit cards have been suspended, vulnerability countermeasures have been implemented, and a report has been made to the Personal Information Protection Commission. Investigations will continue.\n\n### Impact on Customers and Future Measures\nWe recommend changing passwords, checking reservation histories, and being vigilant against suspicious contacts to prevent secondary damage. Customers are instructed not to follow password request links from sources other than official channels. We will promptly disclose any newly discovered facts.","jir_financial_highlights":"Impact on Business Results: Unknown (Unknown)","jir_category":"","jir_hashtags":"","jir_key_figures":"Affected customers: approx. 14,640,000 pieces (of which approx. 4,130,000 include passwords)\nUnauthorized access to operational management system: 17,780 cases (including duplicates)\nViewed reservation information: approx. 12,000 cases","jir_meta_title":"Adventure, Inc. \u2014 Notice of Information Leakage and Recurrence Prevention Measures\uff5cOctober 2026","jir_meta_description":"Details on unauthorized access and potential personal information leakage on skyticket operated by Adventure, Inc., scope of leakage, current response measures, countermeasures to prevent secondary damage, and future disclosure policy.","jir_og_title":"Adventure, Inc. \u2014 Notice of Information Leakage and Recurrence Prevention Measures\uff5cOctober 2026","jir_og_description":"Explains the scope and countermeasures for personal information leakage due to unauthorized access to skyticket. Includes suspension of stored credit card usage, recommendation to change passwords, and future disclosure policy.","jir_og_image_url":"\/assets\/og\/company-general_ir.jpg","jir_chart_data_collection":"[]","ir_related_company":58527,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"disclosure_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-128721","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Apology and Notice Regarding Customer Information Leakage Due to Unauthorized Access - Japan IR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/japanir.jp\/en\/company\/company-6030\/ir\/6030-20261009-01_wp_disclosure_update\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-6030\/ir\/6030-20261009-01_wp_disclosure_update\/\",\"url\":\"https:\/\/japanir.jp\/en\/company\/company-6030\/ir\/6030-20261009-01_wp_disclosure_update\/\",\"name\":\"Apology and Notice Regarding Customer Information Leakage Due to Unauthorized Access - 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