{"id":105496,"date":"2026-08-20T14:02:25","date_gmt":"2026-08-20T05:02:25","guid":{"rendered":"https:\/\/japanir.jp\/en\/ir\/3461-20260820-01_wp_business_update\/"},"modified":"2026-08-20T14:02:25","modified_gmt":"2026-08-20T05:02:25","slug":"3461-20260820-01_wp_business_update","status":"publish","type":"ir_release","link":"https:\/\/japanir.jp\/en\/company\/company-3461\/ir\/3461-20260820-01_wp_business_update\/","title":{"rendered":"Trends in Business KPIs"},"content":{"rendered":"<p>Medium-term trends of business KPIs disclosed monthly and annually. Indicators such as number of BPO service contracts, Claris registration rooms, and call center outsourcing volumes are reported with charts.<\/p>\n","protected":false},"comment_status":"open","ping_status":"closed","template":"","meta":{"Ticker":"","DATE":"","longName":"","company_name_ja":"","fullTimeEmployees":0,"address":"","phone":"","website":"","industry":"","sector":"","regularMarketPrice":0,"financialCurrency":"","marketCap":0,"fiftyTwoWeekLow":0,"fiftyTwoWeekHigh":0,"epsTrailingTwelveMonths":0,"epsForward":0,"bookValue":0,"totalRevenue":0,"OperatingIncome":0,"operatingMargins":0,"NetIncome":0,"profitMargins":0,"ebitda":0,"trailingPE":0,"forwardPE":0,"priceToBook":0,"returnOnEquity":0,"recommendationMean":0,"recommendationKey":"","targetMeanPrice":0,"numberOfAnalystOpinions":0,"analyst_earnings_data":"","dividendRate":0,"dividendYield":0,"payoutRatio":0,"totalEsg":0,"environmentScore":0,"socialScore":0,"governanceScore":0,"title":"","providerPublishTime":"","link":"","longBusinessSummary":"","longBusinessSummary_ja":"","quarterly_revenue":0,"quarterly_net_income":0,"quarterly_operating_profit":0,"enterprise_value":0,"company_officer_1_name":"","company_officer_1_title":"","company_officer_2_name":"","company_officer_2_title":"","company_officer_3_name":"","company_officer_3_title":"","company_officer_4_name":"","company_officer_4_title":"","company_officer_5_name":"","company_officer_5_title":"","company_officers_update_time":"","get_dividend_history_year1":0,"get_dividend_history_year2":0,"get_dividend_history_year3":0,"get_dividend_history_year4":0,"get_dividend_history_year5":0,"get_dividend_history_year6":0,"get_dividend_history_year7":0,"get_dividend_history_year8":0,"get_dividend_history_year9":0,"get_dividend_history_year10":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jir_stock_code":"3461","jir_company_name":"Parma","jir_importance":"\u2605\u2605\u2605\u2606\u2606","jir_publication_date":"2026-08-20","jir_source_link":"https:\/\/japanir.jp\/wp-content\/uploads\/2026\/08\/3461-20260820-01.pdf","jir_short_summary":"Medium-term trends of business KPIs disclosed monthly and annually. Indicators such as number of BPO service contracts, Claris registration rooms, and call center outsourcing volumes are reported with charts.","jir_summary":"### Section header\nThis document mainly focuses on the trends of business KPIs and presents operating metrics such as the number of outsourced customer support tasks and registration counts in a time series. The PDF contains multiple graphs and tables arranged sequentially, covering the five-year history from 2021 and projections through 2027, including the target for the fiscal year ending September 2027. Financial indicators such as sales are not explicitly described in the main text; the aim is to understand the business situation through KPI trends.\n\n### Second section header\nKey KPIs include the number of call center outsourcing cases, Claris registration rooms, and outsourced BPO service cases, with year-by-year trends shown in charts. The outlook combines the five-year trend with the target value for the fiscal year ending September 2027, emphasizing expected demand trends and increases in contract counts.","jir_financial_highlights":"Unknown: Unknown (Unknown)","jir_category":"","jir_hashtags":"#ParmaNoPublicTag","jir_key_figures":"BPO service outsourcing cases: Unknown\nClaris registration rooms: Unknown\nCall center outsourcing cases: Unknown","jir_meta_title":"\u3010Parma\u3011Trends in Business KPIs | Trends in Key Indicators and Outlook","jir_meta_description":"Parma's business KPI trends disclosed with charts. Discusses trends in BPO and call center outsourcing, Claris registration rooms, and the outlook for September 2027.","jir_og_title":"\u3010Parma\u3011Trends in Business KPIs | Trends in Key Indicators and Outlook","jir_og_description":"Parma's business KPI trends disclosed with charts. Explains trends in BPO and call center outsourcing, Claris registration rooms, and future outlook.","jir_og_image_url":"\/assets\/og\/company-business_update.jpg","jir_chart_data_collection":"[]","ir_related_company":60527,"ir_release_date":"","ir_type":"","ir_is_new":false,"ir_document_url":"","jir_ir_type":"business_update","footnotes":""},"sector":[],"importance":[],"class_list":["post-105496","ir_release","type-ir_release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Trends in Business KPIs - Japan IR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/japanir.jp\/en\/company\/company-3461\/ir\/3461-20260820-01_wp_business_update\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/japanir.jp\/en\/company\/company-3461\/ir\/3461-20260820-01_wp_business_update\/\",\"url\":\"https:\/\/japanir.jp\/en\/company\/company-3461\/ir\/3461-20260820-01_wp_business_update\/\",\"name\":\"Trends in Business KPIs - 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